Privacy policy

Walt Canes — Privacy Policy

Last updated: July 6, 2026

Walt Canes ("we," "us," or "our") operates www.waltcanes.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from the Site.

1. Information We Collect

When you visit the Site, browse products, or place an order, we may collect the following types of information:

Contact information: name, email address, mailing address, phone number.
Order information: items purchased, payment details (processed securely by our payment provider; we do not store full card numbers), shipping and billing addresses.
Account information: if you create an account or sign up for our newsletter, your email address and any preferences you provide.
Device and usage information: IP address, browser type, pages viewed, referring website, and other analytics data collected automatically through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders, including payment, shipping, and customer service.
Communicate with you about your order, account, or inquiries.
Send marketing emails if you have opted in, such as our newsletter (you can unsubscribe at any time).
Improve our Site, products, and customer experience.
Detect and prevent fraud or other prohibited activity.
Comply with legal obligations.

3. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies (provided by Shopify and other service providers) to operate the Site, remember your preferences, and understand how visitors use the Site, including for analytics purposes. You can control cookies through your browser settings; disabling cookies may affect the functionality of the Site, such as your ability to complete checkout.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service providers who help us operate the Site and fulfill orders, including our ecommerce platform (Shopify), payment processors, and shipping carriers.
Legal authorities, if required to comply with a law, regulation, legal process, or governmental request.
Business transfers, if we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to comply with legal, accounting, or reporting obligations.

6. Your Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict the use of your information, and the right to opt out of marketing communications. To exercise any of these rights, contact us using the information below.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we have collected about you and the right to request its deletion.

If you are located in the European Economic Area (EEA) or United Kingdom, you may have rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to lodge a complaint with a supervisory authority.

7. Children's Privacy

Our Site is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can delete it.

8. Data Security

We use commercially reasonable administrative, technical, and physical safeguards to help protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised "Last updated" date, and the updated version will be effective as soon as it is accessible.